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FREQUENTLY
ASKED QUESTIONS
Where are the Pullerbears
made?
The Pullerbears
are constructed, inspected, finished and packaged in Shawnigan
Lake, British Columbia, Canada.
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How safe is it for me to use
my credit card on your site?
Your actual purchase
will take place on the PayPal site. PayPal handles hundreds of
thousands transactions per day and fully secures your transaction.
Our company has had over 1000 transactions with PayPal and our
customer satisfaction is 100%.
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What if I need to have my
Pullerbear repaired?
It's not likely
you would ever have to repair it, but if the tool fails under
normal use and the failure is workmanship related we will either,
repair it free of charge, replace it or pay for you to have it
repaired.
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Why do you provide a link
to your competition on your Compare page?
We have always prided
ourselves in the always reliable MYOB principle. We believe competition
is healthy and we believe the other company has a quality product
and we like to give our customers a choice. If you think their
product is worthy of your hard earned money then by all means
buy it. If you think ours is, we thank you for your patronage.
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How do you make any money
with the Invasive Weed Control Program?
The objective with
the IWC Program was never to make money directly. We assume with
the visibility of the trailer and because of the goodwill of
our company the IWC will lead to future customers. Of course,
that remains to be seen, but in the present we would like to
have as many groups as possible use the trailer and equipment.
The IWC Program will allow the various not-for-profit groups
to save their money for other projects that benefit the community
and the environment. We also encourage minor sports teams or
other youth groups that require fundraising to consider pulling
broom and other invasive weeds as a way of raising funds for
their activities. I know I'm tired of chocolate covered almonds
and coupon books.
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Are there any other tools
that can do what the Pullerbear does?
No, the Pullerbear
is a unique tool and other than the WeedWrench, in the US, there
is no other tool that compares. The Pullerbears can get a grip
on stems or roots that are at ground level or below. the Weed
Wrench comes close but does not have same tweezer-like grip abilities
as the Pullerbears. We've seen gadgets and gizmos on the internet
but no tool can do the job of the Pullerbear. We expect imitators
will pop up out of the woodwork and make claims of being the
best, the cheapest, the lightest, the strongest, the prettiest,
the tastiest and so on... but that's not our way of doing business.
Remember the MYOB principle (Mind Your Own Business) and if you
do you will be successful.
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Is pulling invasive weeds
like Scotch Broom the best way to deal with the problem?
Yes, some say that
it is not the best method of control because disturbing the soil
will enable the dormant seeds to germinate. This is true but
the alternative is cutting or herbicides and these two techniques
are dangerous and environmentally damaging. As a private property
owner I don't want herbicides used on my property and cutting
the trees above the ground creates a tripping hazard not to mention
the danger of people or animals tripping and falling on the stumps
left behind. Our recommendation for Scotch Broom is Pull-Pile-Burn.
Transporting seed laden bushes on the highway will spread the
seeds and dumping the vegetation in the municipal composting
system will continue to spread the seeds.
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Are the Pullerbears made to
order or are they always available?
All of the Pullerbears are made to
order except the Pulls-All. The Pullerbear Pulls-All is always in stock and available
when ordered or, in person, at the Pullerbear Store in Cobble Hill, BC. The Pullerbear Pro, GRIP XL, 2 in 1, Blackbeary and the Cub
are made to order and usually manufactured the next business day and shipped out the next.
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Are there any other new tools
being developed?
Yes, we have just
introduced the latest Pullerbear innovation and that is the Pullerbear
2 in 1 and the next tool out will be the Pullerbear Jackall (see
video) to be available later this year. It is similar to the
other Pullerbears but, it is designed for construction workers
and those involved in form work as it relates to concrete. The
Pullerbear Jackall has an inset hardened steel jaw, with teeth,
that can grab rebar, spikes or any other form of nail, with or
without a head, and jack it out of the material that it is imbedded
in.
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Is there a warranty?
We have developed
the Pullerbears, in part, from the feedback that we have received
from our customers over the years. We welcome the return of any
Pullerbear that is defective or fails to do what we claim it
will do. We are proud to say that everyone that has purchased
a Pullerbear from us is still the owner of that Pullerbear. 9
out of 10 renters of Pullerbears from us have turned into owners.
We are so confident that when someone rents a Pullerbear, from
us, they will inturn buy it, we start all Renters off with a
brand new Pullerbear each time and then apply the rental charge
as a credit when the renter decides to be an owner.
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How long will a Pullerbear
last under normal use?
A lifetime and some.
We fully expect the Pullerbear that you purchase is the only
one that you will ever need unless you lose it.
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Is burning Scotch Broom the
best way to get rid of it?
As long as it has
been pulled out of the ground first. We recommend the Pull-Pile-Burn.
If you have the room on your property you should designate one
area for burning broom. This ensures the destruction of the seeds.
Be considerate of your neighbours and burn a hot fire that produces
little to no smoke. We suggest using a couple of old wooden pallets,
that are readily available in most commercial areas, and a leaf
blower to keep the fire burning hot. And of course, be sure that
burning is permitted in the area that you live.
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